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Frequently Asked Questions

General

What is SocialTransactions (STRX)?

STRX is a web application that sends a commission to your favorite charitable cause every time you make an online purchase.

How much does STRX cost?

Partnering with SocialTransactions is free to nonprofit organizations and using STRX is free for nonprofit supporters.

Who can use STRX?

Anyone! If you have a computer, care about nonprofit causes, and shop online (even occasionally) then STRX is for you.

How much money can a nonprofit organization make?

On average, a commission of 4-7% is generated by a web purchase. The more purchases made by your supporters during a month, the more of this commission your organization will receive from SocialTransactions, as much as 70% of it.

Does STRX earn a commission for itself?

Yes, we take part of the commission (never more than the nonprofit). Gotta keep the lights on.

Nonprofit Managers

Why should my nonprofit use STRX?

Fundraising can be challenging, to say the least. Your nonprofit must raise more money each year to support your mission and often competes with other nonprofit organizations for the same charitable dollars. STRX connects you with a new, free source of revenue. Your organization receives a commission every time your supporter makes an online purchase.

What is the cost for my nonprofit organization to register for STRX?

STRX is a free service. Our goal is to help your nonprofit raise money by connecting you to a new source of revenue without taking up your valuable staff time or resources.

How much of our time will this take?

It depends on your financial goals, but we’ve designed STRX to take minutes of your time each month, not hours.

How does my nonprofit register for STRX?

Complete the short form at socialtransactions.com/managers and we will contact you to answer any further questions you have, provide you with launch resources, and create your unique STRX installation page for your supporters.

How does my nonprofit earn a commission?

Every time a supporter makes an online purchase, your nonprofit will receive a commission. STRX will distribute funds to your organization on a monthly or quarterly basis, depending on thresholds.

How much money will we make?

On average, a commission of 4-7% is generated by a web purchase. The more purchases made by your supporters during a month, the more of this commission your organization will receive from SocialTransactions, as much as 70% of it.

When will we receive payments?

Quarterly. Web stores wait up to 90 days before paying commissions, in order to account for returns, so commissions you receive from SocialTransactions will be for web purchases made by your supporters 3-4 months prior.

What stores are in STRX’s network?

There are more than 18,000 merchants in our network, each displaying a small icon in your browser to indicate STRX acceptance. Participating web stores include: Amazon, Ebay, Target, Walmart, Home Depot, iTunes, Hulu Plus, American Eagle, Best Buy, Macy’s, Gap, Backcountry, NewEgg, Nordstrom, Old Navy, Zappos, Sierra Trading Post, Banana Republic, JCrew, Urban Outfitters, Eddie Bauer, Priceline, REI, Verizon, Expedia, Sears, Ann Taylor, Overstock, Netflix, Nike, Walgreens, Hotels.com, Levis, PETCO, Harry and David and many more.

How do I deploy STRX to my organization's supporters?

Lots of ways! Email, social web, an event, mailers, etc. It all depends on your normal modes of communication. STRX's founders are veteran nonprofit managers themselves and will be more than happy to advise your organization on how to get this powerful tool deployed to your supporters.

Where will my supporters sign up for STRX?

We will provide you with a unique, branded installation page that makes it easy for your supporters to sign up / install. On average, installation takes less than 10 seconds.

What about support?

Support for your organization is free and accessible through your account manager. Support for your users is free and available through the Questions button on every page of our website.

Will we have to send donation acknowledgment letters to our supporters?

No. STRX costs your users nothing and the funds generated are based on commissions from web stores, so donaton letters aren’t necessary.

How do we track performance?

We will soon be providing a login to partners where commission reports can be viewed online. In the meantime, your account manager will provide reports manually each quarter, or on request.

Users

How do I start using STRX?

Click here to learn about the eight Cause Funds we’re supporting, each one of them are creating the biggest impacts in a particular issue area. Pick your favorite and you’ll be helping out in seconds.

If you prefer to support your favorite nonprofit and it’s not already on the list of organizations SocialTransactions have partnered with, your organization to register here.

How long will it take to install the web application?

It takes about ten seconds to install. It is similar to any other plug-in that you may have installed in your browser in the past.

Can I install STRX using any browser?

STRX is compatible with Chrome, Firefox, Internet Explorer and Safari.

Can I uninstall STRX at anytime?

Uninstalling is simple, takes a few seconds, and we provide clear instructions for each browser type on our website.

Can I choose the nonprofit organization I wish to support?

Yes! If you prefer to support your favorite nonprofit and it’s not already on the list of organizations. SocialTransactions have partnered with, feel free to register your organization here.

How do I know that STRX is working?

Check your browser settings to ensure that STRX is enabled. If the extension is enabled, STRX is working and sending a commission to your favorite nonprofit organization with every purchase you make!

How will STRX affect my web browsing experience?

It won't. It is designed to be nearly invisible and not interrupt your normal habits whatsoever. If you think you have found a bug, please contact us.

How will STRX affect my online privacy?

STRX will not affect your online privacy in any way. STRX will not have access to your credit card information and online shopping behavior is not tracked by individual user. In future versions, we may offer "opt-in" ability to track how much your individual shopping has generated for your nonprofit organization, but during beta, STRX simply calculates total revenue generated from all of an organization's supporters and then sends the organization its commission.

What if I don't shop online very often?

That's okay! Even if you only make make a few purchases, you can still feel good knowing that you are helping your favorite nonprofit raise more money.

What stores are in STRX’s network?

There are more than 18,000 merchants in our network, each displaying a small icon in your browser to indicate STRX acceptance. Participating web stores include: Amazon, Ebay, Target, Walmart, Home Depot, iTunes, Hulu Plus, American Eagle, Best Buy, Macy’s, Gap, Backcountry, NewEgg, Nordstrom, Old Navy, Zappos, Sierra Trading Post, Banana Republic, JCrew, Urban Outfitters, Eddie Bauer, Priceline, REI, Verizon, Expedia, Sears, Ann Taylor, Overstock, Netflix, Nike, Walgreens, Hotels.com, Levis, PETCO, Harry and David and many more.